I don't know what the fuss is about regarding BoA! I love them and this is my, well, love story!!!
I just lost a BoA deal. I've had this deal for 7 months.
Here is what happened...
When I got the file we submitted it through Equator, and we waited and waited,(we did call and follow up) but then one day I got an email saying it was declined. I called and asked why, and they said that it was because I did not reply to another email they sent through equator (I checked there was no email).
So I resubmitted it and things went really quick this time. After submitting it, the BPO was ordered the next week. BPO was done (It came in way too high) but I showed why I had offered what I did (Comps and renovation bids), and I begain negotiating with BoA.
However, I knew that the sheriff sale was coming up in a month so I requested that they freeze that until we could get the short sale done.
I was told we would have it done before then and not to worry. Long story short, I followed up every week about the sherrif sale and BoA just stopped replying to my emails, couldn't get answers when I called. I even escalated it to the VP, and right after I did that, I got an email declining the request for more time to do the short sale.
The reason? They stated my request was not placed in a timely manner to the date of the sheriff sale. So they basically stalled me out, and foreclosed on the property anyway... The equator system is nice in my opinion, but BoA is crap and I will be turning them down in the future... The End...