All Forum Posts by: Davartay Miller

@Julian Davis Please start by finding PM’s in your area! @Sean Sloop hit it on the nail. Most people are so caught up on resumes but guess what? You have to start somewhere. To Sean’s point you connecting with a local PM is a great beginning to a wonderful career because of the value it brings. If any local companies have any position open – in my opinion you want it. Here’s why…. Every department is beneficial to keep the big wheel turning. Therefore, you will see the different sides: customer service, maintenance, collections, screening, renewals, leasing, IT, etc. You want to be under the roof of experience. I always look at every position as a stepping stone to somewhere greater. That greater can still be with the same company but in order to be a great leader you must know other aspects of the company. 

Best of Luck, 

@Kyle Mccaw LOL! Indeed! Not sure how that happened. Bigger Pockets would not allow me to edit the post. 

Olivia, 

It's very unfortunate that you have had a bad experience with the company you selected in Akron, OH. However, I would hate for this experience to ruin it for all the others that could possibly profit your investment. You want a property manager that navigates the market effortless (believe it or not size should not matter)! Systems are the most important aspect of property management: this is key to helping your properties perform in the best way imaginable. Communication, transparency, customer service, etc. should all be facets taken into consideration. That's why cheaper isn't always better. I love to tell owners compare apples to apples and not oranges to apples. That's why small, medium, or large company doesn't matter. We have to be fair when we are evaluating the companies and ourselves. I would hate for you to find out why one property manager was cheaper/worse than the other – once it's too late. Please make sure you do your research! Experience Matters! I would recommend interviewing local property managers and seeing a few things:

Do the company's values align with yours? ...

Does the company culture fit your personality? ...

Are the team members people you'd love to work with? ...

How long have you all been in business? ...

Is there a customer service department dedicated to clients and that's their only job? ...

What 'In-House' services do you provide and what do you outsource? ...

How many property do your company manage has a whole? ...

How many properties do your company manage in the city that I am interested in (in your case Fayetteville, AR, Fort Worth, TX or Oklahoma City, OK)?

What is your average lease term? ...

Do you have a renewal department who's job is only to focus on renewals? ...

What is your average resident length of stay? ...

Do you all have resident surveys? ...

What is your average length of vacancy? ...

And then add your flavor of questions in here ... 

Best of Luck, 

Any particular markets you are interested in? Wholesalers and Realtors might be your best option. 

@Viral Doshi

@Chad Kinsley Do not hesitate to reach out to @Seth Young @Blake Clothier

Best regards, 

@Chad Kinsley You have pinpointed some great markets above. Have you interviewed any turnkey companies? I think that's a start. As a property manager, I would say explore your options. You want a turnkey provider that navigates the market effortless! This is key to helping your properties perform in the best way imaginable. That's why cheaper isn't always better. You get what you pay for and I would hate for you to find out why one turnkey provider was cheaper than the other – once it's too late. Please make sure you do your research! Experience Matters! I would recommend interviewing local property managers and seeing a few things:

Do the company's values align with yours? ...

Does the company culture fit your personality? ...

Are the team members people you'd love to work with? ...

How long have you all been in business? ...

Is there a customer service department dedicated to clients and that's their only job? ...

What 'In-House' services do you provide and what do you outsource? ...

How many property do your company manage has a whole? ...

How many properties do your company manage in the city that I am interested in (in your case Fayetteville, AR, Fort Worth, TX or Oklahoma City, OK)? 

What is your average lease term? ...

Do you have a renewal department who's job is only to focus on renewals? ...

What is your average resident length of stay? ...

Do you all have resident surveys? ...

What is your average length of vacancy? ...

Etc ...

Best of Luck!

@Dominique Greer Are you not wanting to hire the any of the property managers you've called in the area? As an out of state investor you may want to hire one that can manage the headaches so that you do no have too. If you are having issues now – just imagine when quality of life maintenance arises. Do you have a maintenance team? If not, this is typically something the property manager offers as well. Dominique, to Scott's point a property manager would be a great fit for you. Qualified property managers in that area may have the resources and potential approved residents that could qualify for your property. 

Best of Luck, 

Congratulations! @Yuriy Skripnichenko

I am glad your company has been recognized and I wish your business nothing but the best moving forward. 

Best of Luck, 

@Srikanth Raj 

CORRECTION.
TYPO IN PREVIOUS POST ABOVE: "YOU ARE NOT STUCK"

Sorry to hear about your experience. Even if the current resident signed a lease with your current manager it DOES NOT necessarily mean you are stuck. In fact, if you request a transfer your current property manager should be professional and transfer everything that is needed to the new property manager. Transfer of the following items: Lease, contact info, rental ledger, and security deposit. With that being said, from our experience, the new property manager will keep the original lease and move forward with it. However, the new manager should hopefully try and get the renewal for you immediately after taking over. If the current manager renews it – it's not the end of the world. You can still transfer but you must check the contractual agreement between you and your current property manager.

Best Regards,

May I add.... the most important thing here is the resident length of stay. It's important to keep that resident in place as long as you can – especially if their ledger depict great payment schedules. 

@Srikanth Raj Sorry to hear about your experience. Even if the current resident signed a lease with your current manager it does necessarily mean you are stuck. In fact, if you request a transfer your current property manager should be professional and transfer everything that is needed to the new property manager. Transfer of the following items: Lease, contact info, rental ledger, and security deposit. With that being said, from our experience, the new property manager will keep the original lease and move forward with it. However, the new manager should hopefully try and get the renewal for you immediately after taking over. If the current manager renews it – it's not the end of the world. You can still transfer but you must check the contractual agreement between you and your current property manager. 

Best Regards,