Few questions you may or may not want to consider:
Are you an investor?
Do you own in the exact neighborhoods you are managing in?
How many investors do you work with?
Do you own all aspects of the operation?
How many properties do you manage?
How long have you been in the business?
What is your average vacancy rate?
What percentage of expiring leases will renew their lease each month?
What percentage of signed leases fulfill their full term?
What is the average number of days a property is vacant between tenants, move-out to move-in?
What percentage of billed rent do you collect each month?
What is the cost of an average repair bill after move-out?
What are your management fees?
What percentage of collected rent goes to yearly maintenance on average?
What is your average number-of-months occupancy per property?
What is your average occupancy rate?
What programs do you have in place to keep residents happy?
What customer service programs do you have in place?
Will you call me every month with an update on my portfolio?
How many team members are dedicated solely to providing service to your clients?
What has been your biggest mistake as an investor? How do you protect your clients from making the same mistakes?
Please do add your favor as well.
Best of Luck,