@Josh Chamberlin Hi Josh,
I do apologize for my late response. My take on CRM's having used many of them over the course of my sales careers.
There are a few things to consider when choosing a CRM in my opinion:
Budget: This being one of the primaries, however in the very competitive realm of software integrations, these prices have decreased considerably in some cases.
On the lower end budgets, I have used in the past: zoho.com, sugar.com, and Podio.com. These sites are easily integrable with other programs such as Mail Chimp, Gmail, Call Rail Etc. As in all circumstances, the more integrations you choose their plan price increase as well.
If you are looking for a Retail program and budget is still a factor, consider Kunversion, or Brivity for a Real Estate specific program. Kunvesion is a lead generation machine and was one of my favorite all-encompassing systems. Brivity, however, started out as primarily for transaction management, but now offers a variety of CRM, lead gen, and autonomations as well.
If budget isn't an issue, I'd highly recommend Boomtown! Not only is there customer service stellar, their system is extremely user-friendly. I loved that site and company!
After the budget, I would take the time to decide what your goals are for the CRM. Contact management, lead generation, integrations, IDX, autonomations, conversion, contact management etc. I mean, all CRM's do pretty much the same thing, the issue is how complicated they are to set up, and manage in my opinion.
For now, I use two: ReiPro for my rehab, fix and flip management, and Hubspot. Hubspot is AMAZING! In the world of online marketing, that company is the BEST in my opinion. They have a FREE CRM, (with integrations that cost more) and integrate with literally everything, and if it doesn't they have Zaps (zapier.com for the rest.
It has been a few months, so what did you end up going with?
And yes, I'd love to discuss how we can work together.
Best,
Brad