@Marlia Stone
Great questions.
I’ve used rentec for almost two years now.
I don’t really have a “most difficult”. I come from a management background. I just quit a job where I had 270 people I was responsible for. So my few tenants issues seem like nothing.
Most recently though, I had a couple break up. The guy moves out. She stops paying immediately. They put a pool in the back yard (I’m paying the water bill) the spicket is leaking. They didn’t tell me about it. Have no idea how long it has been going on but it was spraying inside the wall of the home. When I finally got her to move out 3 months later. She locked a dog and cat in the house for days with no one there. My carpet that was 5 months old. Ruined. Between refresh of the place, contractor, back rent, she owes me around $15k.
Now ask me if I still like REI? ABSOLUTELY! This home once I do get someone awesome in Will cash flow around $600. Hard to beat that! And the refresh I did… only brought up the over value of the home. Just be ready with reserve money for these situations. Haven't been paid in 5 months and spend over $8k that I wasn't expecting.