All Forum Posts by: Bryce Cutler

 Thanks Bryce. This helps. I will look more into Hostfully. When you said it came as runnerup, what criteria have you used to select it. 

Thank you!@Bryce Cutler I will look into it and would love to connect in person if you are attending!

Hey folks,

I have a beautiful STR in southern Vermont that I've owned for a little over 2 years. I do not think my current manager is a good fit for the property, for a number of reasons. I've put up with them because they do a decent job keeping the place rented and I have a near perfect reviews on AirBnB. But so many things could be so much better. I won't air my dirty laundry in public but here are a few areas that I have issues with:
1) We don't have a contract (shame on me) though we do have some agreed upon terms that were written. Because of this, they have changed their fee structure on me two times in the past two years

2) They don't have back up cleaners so when the cleaner can't clean, they block off my calendar

3) They do not have easily legible financial statements and do not provide 1099s 

4) They have made decisions that have required my money without consent

5) They block off check-ins on Sundays

6) They are not great with technology - though they try to use hostfully to list on many platforms, I will frequently see that my listing is not up on VRBO for example. They also don't use automated locks and manually change the guest code every few weeks

7)They have terrible response times when I reach out to them.

There's a lot more... these are just a few things that are top of mind. I'd switch but frankly, I think most of my options in Southern Vermont may be even worse for one reason or the other. 

Anyone have great experiences with highly efficient, extremely effective PMs in the area?

PF

Hello All, I’m shopping around for an insurance carrier to cover two rental units I have. I’m looking for a good company that’s familiar with the Capital Region in NY that offers discounts for multiple policies. Any suggestions? 

Hello, I'm new to the STR world and am doing everything I can to avoid partnering with one of the national management companies, so I'm looking for recommendations for property managers in the Southern Adirondacks. I'm in the Chestertown, NY area, near Brant Lake, Friends Lake, Loon Lake, etc.

Has anyone in this thread tried Hostaway?

We have 8 properties and all remote:

PMS: Hostfully

Pricing: Wheelhouse and pricelabs

Automations (Locks, Thermostats): Lynx

Water leak detector:  Yolink

Monitoring:  ring cameras