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All Forum Posts by: Abdul Azeez

Abdul Azeez has started 82 posts and replied 465 times.

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85

Hello folks - thanks for all the inputs. The PM has got back to me with an update that they were looking for whether they had a key code for the property and that they do have it. And they have drafted a letter as a notice to the tenant that they will enter the property on Tuesday (Feb 1) at 9am. They have also promised that they will do the flooring repairs on Tuesday and if they cannot they will return the money to me.

On the realtor front, the agent was extremely frustrated when I told him he could do a walkthrough. He said tenant is not going to allow him access if they are not allowing their own PM access and that he is very frustrated that the PM gave me the run around. He says They can legally post notice on the front door and enter with their master key on the property and do an inspection (this is what is being done now by the way based on the above).

So right now I need to see what happens on Tuesday. I have also given a heads up to the PM that we may need to give the tenant notice to move out. Right now I just want to get past the inspection, repair and estimates stage first. When should I consider giving notice to the tenant?

In the past for the first three offers I saw a lot of back and forth where realtor requestor PM for an inspection for the buyer and tenant was unreachable. In the future based on reading the above I am going to let the PM know that if they contact the tenant and they don't respond, I would like them to give notice of inspection walkthrough. Looks like this would be the right thing to do. Does anyone know about any reference to TN law where it says this can be done.

Folks - and one last thing. I saw all the suggestions above. While I do agree that there is a lot of leverage you can have if you have multiple properties under management, in my case it is limited with the PM because I have only one. My experience with real estate in TN and long distance landlording has been a nightmare and this is the reason I am trying to get out. Going forward I will not be investing in long distance properties. I would either invest at home or park my money in the market where I have been very successful. I just want to get past this.

By the way the property shows active and not under contract. Is there any way to check in Tennessee the change history to see when it was changed?

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85

I have reached out to the PM based on feedback here as to why they cannot gain access into the property by giving a 24-48 hour notice and I expect them to get back to me on when they will give notice, when they will perform the repairs and whether contact information of tenant and copy of key can be given to the realtor.

On the realtor situation, the last offer for the property fell through but I still see the listing says under contract for over a month. Is this common or is this an oversight from the realtor? I have reached out asking why.

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85
Originally posted by @Michael Peters:

Sorry to hear about your troubles.  Anyone representing you can inspect the property with a 24 hour notice and set of keys.  Do you have the tenants contact information or is that being held by Reedy?  If you have a realtor they will need a key to conduct their business anyway.  Notify Reedy that the realtor will be to their office on X date to get a copy of the key and the tenants contact information to ensure they receive notice prior to a property visit.  If they do not comply follow through with the advice above on the Certified Mail Notice.

 This is where I am confused. Usually from what I know the process of selling a rented property does not usually have showings until inspection. Can you help me understand this more?

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85
Originally posted by @Nathan Gesner:
Quote from @Abdul Azeez:
Originally posted by @Nathan Gesner:
Well, your PM is an absolute waste. The law requires us to give notice of entry; it does not require tenant's permission. Your PM should notify them they WILL inspect at [TIME / DATE] and then show up with keys in hand and go in. If the tenant blocks them or becomes threatening, they should schedule it again for the following day and show up with the police and a locksmith.

Since the house is for sale, I would hire a REALTOR (pay them for their time) to schedule a showing, then walk through and take pictures documenting the condition. Have them specifically document whatever repairs were supposed to take place at the Tenant's expense. You'll need this later.

As for the PM, you should send them a written notice and mail it via Certified Mail with signature receipt. I would demand they communicate with you immediately or you will file an ethics complaint with the state board. If they don't respond, or don't respond to your satisfaction, then you should file a complaint. A phone call from the state board is often enough to motivate them to fix the situation before the state gets involved in an investigation. If that doesn't work, hire an attorney.

Sorry for your troubles, but the only way to fix this is to play hardball.

Thank you. A follow up question. I do have a realtor but to my knowledge you can only enter a rented property for inspection while it is being inspected after an offer.  Can you elaborate more on hiring a realtor and paying them that you have indicated above?

The frustrating part is that Reedy has one guy who I have been escalating to and have asked him to respond but he never does. So I don't know what the point of escalation is.

Are you saying the law only allows you to show a property after it's under contract? 

Well I don't know. That's why I am asking. Usually when you see listings for a rented property it says no showing isn't it?

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85
Originally posted by @Nathan Gesner:
Well, your PM is an absolute waste. The law requires us to give notice of entry; it does not require tenant's permission. Your PM should notify them they WILL inspect at [TIME / DATE] and then show up with keys in hand and go in. If the tenant blocks them or becomes threatening, they should schedule it again for the following day and show up with the police and a locksmith.

Since the house is for sale, I would hire a REALTOR (pay them for their time) to schedule a showing, then walk through and take pictures documenting the condition. Have them specifically document whatever repairs were supposed to take place at the Tenant's expense. You'll need this later.

As for the PM, you should send them a written notice and mail it via Certified Mail with signature receipt. I would demand they communicate with you immediately or you will file an ethics complaint with the state board. If they don't respond, or don't respond to your satisfaction, then you should file a complaint. A phone call from the state board is often enough to motivate them to fix the situation before the state gets involved in an investigation. If that doesn't work, hire an attorney.

Sorry for your troubles, but the only way to fix this is to play hardball.

Thank you. A follow up question. I do have a realtor but to my knowledge you can only enter a rented property for inspection while it is being inspected after an offer.  Can you elaborate more on hiring a realtor and paying them that you have indicated above?

The frustrating part is that Reedy has one guy who I have been escalating to and have asked him to respond but he never does. So I don't know what the point of escalation is.

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85
Originally posted by @Dave G.:

@Abdul Azeez To me this requires some face-to-face time with the PM and an in-person inspection of the property. Are you working with a local realtor on the sale? Maybe you could employ them to do this? Or do you have some other delegate or associate near the property that you can task this with? To get the real story on what's going on, you or a trusted & competent associate needs to be boots on the ground fast. Travel expense for such a trip would be part of my annual budget for an out-of-state rental. Are PMs in TN required to have real estate licenses? If so, filing a complaint against the PM may be another path of escalation after you get better intel on the situation.

Good luck to you

I am working with a realtor recommended by crestcore. He has told me he is willing to have someone take a look outside for a small charge and give the estimate. However I also wanted interior pics. Hence the request to Reedy. But it is getting botched up at every stage. I am absolutely flabbergasted with the handling of these issues. The PM is telling me that tenant is not giving access to the property. How can this be the case? Did they not sign the agreement with the tenant with these provisions in the lease? I can travel to the property to take a look but if I can't get in there would be no point isn't it? Also if Reedy as PM is not able to gain access how will they facilitate me getting access after landing there? I do believe Reedy has a real estate license.

How can PM not respond to escalation emails?

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85

Deleted

Post: Urgent Property management and tenant issue - help appreciated

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85

I have a property under management in Tenessee with Reedy and company where I have had the following issues. Who can I escalate to in company management to help with these? The person I have escalate to has not responded to even a single escalation email.

1. Several repairs have been asked for by the property management company in the past. When I persisted the last few times, they identified the tenant was at fault for the damages and said they will charge the tenant ledger. They still asked me to pay the amount upfront for the repairs to happen which I did in Dec 2021. In early Jan 2021 the property management company confirmed to me that the repairs were done. Today, after persisting for photos of the repaid, the PM says that repairs were not done and they gave me erroneous information.

2. While I noticed the issues with the tenant in the past, their lease was coming to an end in Dec 2021. I gave written direction to the PM to not renew the lease. However, this was ignored and the tenant lease was extended for 6 months.

3. I put the property under sale in Dec 2021 and three offers have fallen through. When I persisted with the PM to take detailed photos of the state of the property along with the rehab costs if any, they promised the same early this week but after repeated follow ups I am now being told that the tenant was not available at the time they went for the inspection and tenant is not giving access.

I don't live in Tennessee. I would like these issues to be immediately addressed. How do I solve this situation?

Post: Selling my rental and need input

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85

I have listed a rental property for sale in Memphis, TN with one agent and my property is being managed by a PM. I have a few offers but need some input on the following:

1. Tenant is responsible for about $2k worth of expenses due to fault on their side. I fronted the money to fix because my PM said I have to do it and this is on tenant ledger. I was expecting to recover this money on the sale. The realtor that has listed it is telling me that it is assumed all settlements are assumed to have completed and I would need to chase the PM and tenant separately to recover the cost. How can I get around this? I am out of state and cannot chase the tenant and PM.

2. In TN is it normal for seller to pay title search and buyer to pay for policy?

Post: Questions on property sale

Abdul AzeezPosted
  • Real Estate Investor
  • Monroe Township, NJ
  • Posts 468
  • Votes 85

None