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Updated over 1 year ago on . Most recent reply

User Stats

263
Posts
122
Votes
Cody Lewis
  • Investor
  • Charleston, SC
122
Votes |
263
Posts

What KPIs do you track: Weekly and Monthly?

Cody Lewis
  • Investor
  • Charleston, SC
Posted

Our team recently brought management of our three asset portfolio in house. We weren't happy with the reporting with our previous PM so we're building our own list of KPIs to track. Below is the list we've put together thus far, but I'm wondering what else everyone else tracks for KPIs. Which do you prefer weekly vs. monthly? Are we missing any important KPIs?

Properties: 3 Assets, 122 doors total

KPIs we've listed worth tracking:

Guest Cards

Leases

Expiring leases

Renewal rates

Operating expenses

Variance to budget

Cashflow for distribution

Capex costs

Number of work order

Open work order

Completed work order

Turn costs

Turn time

Guest cards

Applications: Cancel/denials/approval with explanations

Gross Income, Other Income, Operating Expenses, NOI, Capex spent, Cash available for distribution, current cash balances

AP / AR balances

Most Popular Reply

User Stats

591
Posts
368
Votes
Scott Johnson
  • Specialist
  • Greenville, NC
368
Votes |
591
Posts
Scott Johnson
  • Specialist
  • Greenville, NC
Replied

Not seeing Leasing Specialist KPIs (calls/day, leads generated (referrals, inbound calls, outbound marketing), leases signed [which you covered], move-ins). Current vacancy to be used for goal setting for your leasing staff. Thoughts I had since I come from the leasing world. 

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