Tenants complaining about bugs

[Paul Sandhu]

My wife spent 2 days cleaning a house.  I spent about 45 minutes stocking it and making sure everything worked.  Later that day 4 guys moved in.  They thought $800 a week was highway robbery.  They said they could stay in a motel for $100 a week for each person.  I asked them if they planned on sleeping 2 guys per bed and have no kitchen, no wifi, no washer/dryer.  The motel room is 2 beds and $400 a week.  The next day they called me and said they moved out because they saw some bugs in the house.  This was around 7:30 in the evening.  They get off work around 5:30.  They are young, 22-25 years old and this is the first time they are working on the road.

My wife never saw bugs when she was cleaning.  I never saw bugs when I stocked it.  The previous tenants had moved out 72 hours earlier, and they never complained about bugs.

This is probably what happened.  They got off work and found a furnished mobile home.  The guy charges $600 a month, but there is no washer/dryer, no cable, no internet, no utensils or linens.  They got off work and moved their stuff to the trailer then called me.

I offered them a refund.  Would you take the high road and give them $800 back or would you prorate for the one day?  I'm going to give the money to their boss this evening.  He and another guy are renting a house from me across the street for $400 a week.

[John Underwood]

Since their boss rents other houses from you I would refund all of it to keep up that relationship.

I would add these guys to your "Do not rent to list"