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All Forum Posts by: John Underwood

John Underwood has started 109 posts and replied 12273 times.

Post: Smart Thermostat & Open Doors

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198
Quote from @Jules Aton:

Does anyone have their thermostat programed to turn AC off if door is left open?  If so what do you use? Beach property with two sliders...

Thanks in advance. 


 I use the Honeywell T9 thermostats at multiple locations and they are they best!

You can program in high and low setpoints that guests can't change. If they leave the door open in the a summer then they will get hot. You'll also get high Humidity alerts.

Post: Facebook Ads for STR's

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198

I did try it and got questions on 2 different properties. No bookings though. I would do it again right about now when people are looking for Summer vacation spots.

Post: Are Remote Work Trends Changing the Game for Vacation Rentals?

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198
Quote from @Jay Hinrichs:
Quote from @John Underwood:
Quote from @Robert Ellis:

With so many people now working remotely, I’ve been noticing a shift in the type of renters looking for vacation properties. More folks are opting for longer stays, and it’s got me thinking

how are you all adapting to this trend? Are you catering more to digital nomads or still focusing on short-term vacationers? Let’s talk about how this shift is affecting profitability and how you're making it work!


 I don't see this. I see people coming to relax and have fun with friends and family.

Not since COVID has anyone asked about anything work related.

Thats just my experience.


so John as I enter my golden year here.. I do want to stay say 1 month or 2 months at a nice lake house in the PNW so I can fish and hike etc.. But I dont know how to go about asking those that post the nightly rentals how I can do that there is no contact info to call the folks.. I guess I can just look them up on county records and chase them down like wholesalers chase me down.. but thinking there has to be a way to communicate with folks on air bnb etc without having to make a reservation ??? Either that or I guess I just have to buy a place but I am more leaning toward spending a month in different spots for 3 to 4 months of the prime fishing times.. its a major problem for me.. prime fishing times out our way for what I like to do still water fly fishing starts in March april in N CA and as things warm up it moves north lakes are still frozen in MT. but by the time MT. is good N. CA Oregon its too hot and fishing dies down so you need to move with the seasons finally ending up in BC in the early fall which can be fantastic fishing. So I need like 3 or 4 cabins/ houses  or rent.. I am thinking rent.
Lots of people put their house or cabin name in the description so that you can Google and find their contact info or direct booking site. One of my pictures has a phone number in it also.

Post: Acquiring 2 STRs in 1 year

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198

It's not a loophole it is part of the tax code.

This is really a CPA question. Hopefully you have one.

Post: Airbnb's Fee Policy Change (5/10/2025)

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198
Quote from @Matt Mertz:

Just got an email from Airbnb and everything looked fine until I got here:

"Security deposits can no longer be collected, with limited exceptions."

Ouch.  We use security deposits for peace of mind because when we started, Aircover denied us on deliberate damage by the second guest we hosted.  Not a great starting experience.  

Today, we don't even care if a guest has no reviews because the deposit is there.  We believe it enforces mindfulness from the guest and it's been great for us.  Guess we'll need to figure something else out.

The rest of the changes:

  • Mandatory fees that guests need to pay, such as utilities, pet fees, and resort fees, must be included in the nightly price or “Additional Charges” in your calendar’s price settings.
  • Any mandatory fees not included in a listing’s total price at checkout are no longer allowed.
  • Optional add-ons, like paid parking, can be offered to guests but must be stated in listing description or house rules and processed through the Resolution Center.
  • Any reservation changes, such as dates or number of guests, must be made directly to the booking by selecting “Change reservation” in the reservations details page.
  • Security deposits can no longer be collected, with limited exceptions. To address damage or accidents that happen during a stay, Airbnb offers top-to-bottom protection through AirCover For Hosts.
  • Payments for all fees must be processed through Airbnb with limited exceptions.

 I got the same email today.

Post: STR Guest Services or Property Management

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198

Neither. I prefer to do it myself.

I think alot of co-host are unlicensed, uninsured and don't have a lot of experience.

Post: Addressing Guest's issues

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198
Quote from @Matt Devincenzo:

Thanks John, I'll try to start asking that specifically. I did hear the day of check in that they got in, asked about the TV etc. so until now I thought all was well. But to your point I didn't ask specifically if everything was alright. 

I guess I have a couple weeks to get a few minor maintenance items scheduled while I'm between guests, so I'll use the time as best I can. 


 It's good to ask on the OTA platform so that it is documented too.

Post: Addressing Guest's issues

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198

I would apologize and refund their unused days and hope they don't leave you a bad review.

Always check in with you guests the day of or next day to make sure everything is alright.

Post: Negotiating w/a Property Manager

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198

Ask about admin fees they charge the guest.

Ask if they will beat the price of their competition.

Post: Handling theft & damages without getting bad reviews

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,470
  • Votes 15,198

I never have these issues.

Just curious what size house do you have, what your price pint for a nightly booking, do you do 1 night bookings, what type of house and general location do you have?