the new Schlage Encode

[Luke Carl]

Schlage Encode

I mentioned this lock a couple of times in the past week just wanted to update. I put this on my primary to replace a dead cheap-o kwickset (the $69 model).

First impression was.... KICK BUTT. No hub. No subscription. App is awesome. Installed in minutes (I've installed tons of these things so I've got some practice). Can change code anytime anywhere. Did not dive in to the app to see how easy it would be to change code for each guest as I'm more of a set it and forget it guy. 

Today the touch pad stopped working. The deadbolt would open and close with the app but that's it. I called customer service. Apparently I'm an early adapter and this particular one was not supposed to be on the shelf. In fact it wasn't. I was at lowes and it was nowhere to be found but I checked the lowes app and they had 3 in stock so I made them sell me one. SO I suppose you could say it was my fault. Customer service assured me the problem has been fixed and they shipped me out a new one immediately. 

Long story short... I still suggest this deadbolt for STR. Call customer service and give them the serial number before you take it home.