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Updated almost 6 years ago on . Most recent reply
Reservation request- Credit card denied
Advice? I just accepted a request to book for today, then the guest said he used the wrong credit card to book. He will put the correct card in once the original gets denied.
I told him about 1/2 hour ago to cancel his reservation and re-book with the correct card instead of waiting for a denial and I’ll save his reservation, but I haven’t heard back from him yet.
He might be legit, but he might not be. What are your suggestions?
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Michael Baum
#2 Short-Term & Vacation Rental Discussions Contributor
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#2 Short-Term & Vacation Rental Discussions Contributor
- Olympia, WA
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Michael Baum
#2 Short-Term & Vacation Rental Discussions Contributor
Pro Member
#2 Short-Term & Vacation Rental Discussions Contributor
- Olympia, WA
Give him some time. I would give him a full 24 hours to get thing straightened out then cancel.