StayFI Email Marketing

[Evan Floyd]

Quick question for anyone that's using StayFi (a router device that allows you to capture emails from your guests before they get access to WIFI) 

We've been using StayFi for a few weeks now and have noticed that only 1-2 guests per stay are using WIFI. Mind you, our typical stay includes 7-12 guests so we were expecting to see more emails being captured. 

Our suspicion is that 1 guest is signing in, and then somehow "sharing" the wifi via their Iphone to other guests, allowing them to circumvent the email entry process to gain access to wifi. 

Is there a way to restrict that action from happening via StayFi settings?  

[Ryan Moyer]

Are you sure you didn't just forget to update the wifi info you were passing on to the guest somewhere?

I had the same issue at first.  Turned out I had updated the wifi info I was giving to the guest in the guestbook, but in the past I'd put the old non-stayfi network into Airbnb in the Wifi section and forgotten about it, and guests were grabbing the wifi info there and ending up on the old router network.

What you're describing with the guests creating a wifi hotspot instead of everyone signing in individually seems like a lot of work to avoid the 5 seconds it would take them to just put in a fake email address, so I doubt that's what's happening.  Even if it is, I can't imagine that will be a typical occurrence going forward.

But long and short of it, no I don't think there's any way to restrict someone from doing that in the Stayfi settings.