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Updated over 2 years ago on . Most recent reply

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Drew Clayton
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Do you ask guests to sign a lease for a stay at your STR?

Drew Clayton
Posted

I've started having guests sign a lease for my short-term rental in Ohio after hearing of some hosts whose guest issues or damage were not covered by Airbnb's Aircover. I include the note in the initial booking confirmation message that a short-term rental lease will be required to be signed, and that they need to send me their name, email, and home address for the form, which I then put into a Docusign template to forward to them for signature. 

While I like the idea of extra protection, it's also a turnoff to guests who've never been asked for this by other hosts. I myself have never been asked to do it when I'm staying somewhere. Since I'm just getting my property off the ground, I don't want to risk any reason for a guest to feel disgruntled and lower my rating. 

I'd love thoughts from experienced hosts who've been through this. 

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Michael Baum
#2 Short-Term & Vacation Rental Discussions Contributor
  • Olympia, WA
6,729
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Michael Baum
#2 Short-Term & Vacation Rental Discussions Contributor
  • Olympia, WA
Replied

Exactly what @John Underwood said. We have a pretty comprehensive agreement that is on both AirBNB and VRBO and when you book the house, you accept the agreement.

EDIT - Now on VRBO everyone opts for the insurance which covers up to 3k of damage etc. I have had to use it 2x in the last 5 years with zero hassle. I have used the AirBNB insurance once and it wasn't a problem either. Guests broke a window (the locking mechanism not the glass). VRBO guests destroyed the futon frame. 

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