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Updated about 4 years ago,
Airbnb guest rating help
I just had my first guest ever with my new Airbnb. I'm not off to a good start. I want to leave them a bad review but my place has zero reviews and I don't want to get in a war with my first guest. The issues were they parked on the lawn. There's snow on the ground so I just threw this as a misunderstanding or they couldn't see where the driveway ended with the snow. They were over an hour and a half late to checkout, left the thermostat at 80 degrees (the house is in Wisconsin so it's winter but 80 degrees???). Left a mess and a stove burner on. The kitchen reeked of gas. I did already refund them the cleaning fee before the checkout because my fireplace was out of order. I'm not looking for money back but I'm torn about giving a truthful rating to warn the next host. I want to be honest but I have zero reviews and don't want to risk a bad one from these guests. Any tips on how to handle this from the folks with experience doing this?