Skip to content
×
PRO
Pro Members Get Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
$0
TODAY
$69.00/month when billed monthly.
$32.50/month when billed annually.
7 day free trial. Cancel anytime
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated about 4 years ago,

User Stats

5
Posts
4
Votes
Eric Canning
  • New to Real Estate
  • NY and AK
4
Votes |
5
Posts

Airbnb guest rating help

Eric Canning
  • New to Real Estate
  • NY and AK
Posted

I just had my first guest ever with my new Airbnb. I'm not off to a good start. I want to leave them a bad review but my place has zero reviews and I don't want to get in a war with my first guest. The issues were they parked on the lawn. There's snow on the ground so I just threw this as a misunderstanding or they couldn't see where the driveway ended with the snow. They were over an hour and a half late to checkout, left the thermostat at 80 degrees (the house is in Wisconsin so it's winter but 80 degrees???). Left a mess and a stove burner on. The kitchen reeked of gas. I did already refund them the cleaning fee before the checkout because my fireplace was out of order. I'm not looking for money back but I'm torn about giving a truthful rating to warn the next host. I want to be honest but I have zero reviews and don't want to risk a bad one from these guests. Any tips on how to handle this from the folks with experience doing this? 

Loading replies...