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Updated over 4 years ago on . Most recent reply
Goodwill gesture refund of part of security deposit deduction
My former tenant is very unhappy that I deducted $300 - the amount that I had to pay for cleaning after she moved. The kitchen and the appliances were disgusting - the rest, less so. She was always a good tenant so I was very surprised.
The lease says "Insure that the Premises, including kitchen, baths and all appliances, floors, and windows are thoroughly cleaned" so I feel the deduction was necessary and legal. However, rather than a drawn out email/text thing, I'm thinking to give her a $100 good faith, goodwill gesture refund without making sure it is not a admission of guilt or liability. Has anyone done something like this? And if so, do you have a great paragraph or sentence that does that?
Thanks!
Most Popular Reply

I send an itemized list and refund check for the os balance. I am fair even though once in a while a tenant may not agree. It is what it is.