What To Do when a tenant sends Nasty Texts?

[Luke Carl]

She refuses to give me her email to get on tenant cloud.

I call and she won’t answer.

Has been sending me page after page of nasty texts including “FU” since yesterday morning (easter weekend). 5 more pages of nasty texts last night at 3:30am.

Every month before she pays rent she demands I give her something new or fix something that isn’t broken.

Her latest demand is that I wash the pollen off the outside of her house and that’s just not going to happen. She also demands I give her a hose bib so she can water her plants. Again, not a priority right now but I do have it on the schedule and she would know that if she’d give me her email address.

This is a beautiful totally remodeled home in a D neighborhood. (That could be the problem? Lol)

I did a walk through maybe 4 months ago and it is spotless. She’s very proud of the home.

Unfortunately I don’t know anyone personally that I can ask for advise so as usual I’m asking the forum! What should I do?

Thanks!