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Updated about 3 years ago on . Most recent reply

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Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
5,688
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4,236
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What To Do when a tenant sends Nasty Texts?

Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
Posted

She refuses to give me her email to get on tenant cloud.

I call and she won’t answer.

Has been sending me page after page of nasty texts including “FU” since yesterday morning (easter weekend). 5 more pages of nasty texts last night at 3:30am.

Every month before she pays rent she demands I give her something new or fix something that isn’t broken.

Her latest demand is that I wash the pollen off the outside of her house and that’s just not going to happen. She also demands I give her a hose bib so she can water her plants. Again, not a priority right now but I do have it on the schedule and she would know that if she’d give me her email address.

This is a beautiful totally remodeled home in a D neighborhood. (That could be the problem? Lol)

I did a walk through maybe 4 months ago and it is spotless. She’s very proud of the home.

Unfortunately I don’t know anyone personally that I can ask for advise so as usual I’m asking the forum! What should I do?

Thanks!

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Milian Bonillo
  • Rental Property Investor
  • Chicago, IL
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Milian Bonillo
  • Rental Property Investor
  • Chicago, IL
Replied

Your tenant could be a jerk or have a psychological or mental issue. Sounds like she’s spending a lot more time sending long texts than what the situation calls for. Could be drug abuse as well. I would end the tenancy through legally-compliant action as soon as possible. 

The lack of cooperation, lack of communication, disrespect and the harassment are not things I’d expect to improve. You can also check with your attorney on the best way to proceed. 

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