Tenants have submitted 13 service requests in 6 weeks

[Bryan Creed]

Hey ladies and gents,

   I recently move from my old home and decided to rent it out to pay down the mortgage. My wife was a real estate agent so we used her old firm. I spend close to $6500 before signing an agreement with them to fix any issues and the year before I spend 12k on the exterior. On top of this we lived in the property for 5 years with minimal issues. Just the normal HVAC once or twice a year. Long story short the property is in excellent condition. 

I do understand that there is some growing pains to be expected with any new tenant, however, 13 service requests in 6 weeks seems to be a bit excessive. One request was for a screen coming out of a window...

Should I find a better management company or just go it alone? I never received a signed contract from the management firm, so I’m sure I can get out of it easily. I can’t afford to pay $600-800 a month in service calls a month, which is what they’ve been averaging. 

Any advice would be greatly appreciated.

Bryan