Can PM company declines an application without any reason

[Jenny Nguyen]

Hi everyone, 

We accepted an application with higher security deposit because of their credit score. We sent out an approval email and we got the response with unpleasant attitude stating that we were trying to force them out. The terms based on our our policies that stated clearly on our website however  it seems that they like to argue. I guess it will be not an easy relationship between tenants and PM if we go ahead and sign the lease. Just wonder if PM can decline an application without any reason and it will not against the law. 

Please advice. Any thoughts would be appreciated. 

Thanks.