Returned Security Deposit Check got lost per Tenant

[Winn Vu]

I sent her the check for returned security deposit by certified mail to a P.O. box she provided me. The tracking says it was delivered 10 days ago. Today she contacted me and said she did not receive the check. I advised her the tracking number. She said she will work with the Post Office to track it down but asked me if the check has been cashed and who signed it because it was stolen. Since she lied to me many times in the past, I don’t believe it. Who should be responsible? Thank you for any ideas you may have.

[Dustin Beam]

If it has not been cashed, I would cancel the check and provide a new one less the cost to cancel the old check. If it has been cashed, I'd do nothing as that's a legal matter if not cashed by old tenant. Of course, you'd be best served to have a quick chat w/ your attorney before following my advice.