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Updated over 6 years ago,
What tenant paperwork can an owner view?
New property managers moved a tenant moved into a rental house I own on May 2. I do a drive-by and talk to the neighbors about how my properties are going about once a year or two, as I'm an out of state owner, and I did this last weekend. Turns out the first day the tenants were there, they claim they closed the front door and the window just fell out. Thought it sounded suspicious so talked to the neighbors. Neighbors report the tenants had a wild, drunken party and they said they thought a drunk person on the porch fell through the window, which it does look like.
The neighbors also report that the tenants are "really wild" (a neighbor's son hung out with them) and "stepped right off the Jerry Springer show," and they can't imagine these people will stick around for that long.
I am concerned that the proper background checks were not done - am I within my rights to ask to see the paperwork for these checks that they claimed they do on all tenants? I understand credit reports can be sticky but what about rental history, references, etc?
Beyond this, I feel there was a failure in judgement as well. If multiple neighbors detected the same thing about these people, how did my property manager miss it and hand them an application in the first place? There is one name on the rental portal for the lease, but neighbors say 2-4 people are living there. There were 3 junked out cars in the driveway as well. I am going to talk to the property manager tonight (as well as discuss the shoddy nature of the repair - just a small piece of wood attached that didn't even cover half of the broken window on the door leaving the house exposed, and had been that way for a week and a half when I saw it). I obviously would like to find out what is going on and to see whatever paperwork I am in my rights to view.
As an aside, these property managers were recommended to me by a friend and of course had stellar references.