Existing tenant wants to switch unit

[Sam Leon]

in a multi family building, how do you all handle when a unit becomes vacant, another tenant wants to switch and move in?

That could be for a variety if reasons, that unit is farther from the street, or newer appliances, or the perception that they will get a free new paint job in the soon to be available unit etc...

Do you entertain such request?  You have to because they are just another applicant only you know their rental history.

But I will end up having to turn over two unis in a row so it costs me more.  Plus time, to process a new lease with a new address.  On top of that the tenant probably expects a special consideration because I know them and they know I give a preferred rent to renewals and this is not a renewal this is extra work X 2!

Thoughts?

[Matt Clark]

I do it often, and explain to them why it's expensive for the landlord to do. Charge a transfer fee so that you offset some/most of the expense, start a new lease so they are guaranteed to stay there longer, and you get the advantage of keeping a good tenant with a proven track record. And you've made them happy!  

In a multi family setting you should really have a written transfer policy so that each situation is treated the same.