Getting a Loan After Claiming Loss on Taxes

[Elex Price]

Me & my business partner are in the process of attempting to refi a property we own to pull cash out to acquire a multifamily property. One of our lenders pretty much told us that it may be hard for us to get a loan because we have claimed losses on our business and banks like to see profit. 

Has anyone been in this situation before and what did you do as a work around to get approved?