Refinancing a Private Loan, having problems

[Andrea Shields]

I have a private loan, 15%, on one of my homes that was cross collateralize with another home. This was supposed to be a short term, organize and get out. I am trying to refinance into a lower rate/term and I am having a very difficult time getting this done. Is there anyone out there that can offer any suggestions, a lender maybe that you have used that know what they are doing. I have gone through getting appraisals etc and my market (Lee County Florida) is doing very well so values are up but my lender is unable to get this done.  Thank you.