Turn-key/PM companies and tenant reviews

[Alex Corral]

Since everything can be researched now a days. I have been researching a lot of tenant reviews regarding TK and their PM companies.

Would a lot of bad reviews by tenants concern you as far as choosing a TK/PM partner? Seems to me, it would have a large turnover rate, and if there is a common complaint (ie bad finish in the property, lack of response by the PM).

I know we all aren't perfect. I work in the insurance industry and try very hard to keep people happy, but it's not always the case. But, we do not have a long list of similar complaints, so it makes me worry about picking a TK company with a large number of tenant complaints.