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Results (3221)
Nathan Gesner Has your insurance provider ever canceled your policy?
15 May 2023 | 16 replies

I manage a lot of rentals. One of my owners has been with Farm Bureau for about 25 years. They insure eight apartment buildings on three separate properties, 36 units in all.We had a kitchen fire in 2018, tenant cause...

Cliff H. New AirBnB Host Cancellation Policy - 10/9/23
16 September 2023 | 7 replies

AirBnB just updated their Host Cancellation Policy to remove the $1,000/booking cap, remove the "The listing doesn’t fit the needs of the guests" as a valid reason, and tiered cancellation fees across the timeline bel...

Gulliver R. Cancellation Policy tips and Listing on other OTAs
18 September 2022 | 15 replies

Hi All,I have my Airbnb listing set to "Firm (New)" for cancellation policies. Wanted to know what your guys' / gals' thoughts are on what is the best cancellation policies out there? Also, I have my STR on Airbnb and...

Matt Devincenzo Monthly Stay Refund policy
18 March 2023 | 7 replies

I'm currently listing a unit for monthly furnished stays on several platforms. One is AirB&B and I'm setting the refund policy. What's a good policy to set for this? I don't yet have a sense for how many travelers...

Richard Lovering Covid clause for Seasonal rental agreement?? What are you using?
7 August 2020 | 6 replies

Hello BP and fellow STR friends! We closed on a VT condo that's part of a ski mountain resort. I have a seasonal renter lined up for December through mid April. The main concern from the renter is Covid19. Specificall...

Andrea Cole To Refund or not to refund
8 April 2019 | 4 replies

We run an Airbnb in High Point, NC. This time of the year is Furniture Market, which carries our highest daily rates of the year. We have a guest that was supposed to arrive last night from Texas but her plane got del...

Chris Gottshall Possible to close the Aribnb extenuating circumstance loophole?
27 May 2021 | 5 replies

I tried searching for this topic before posting but didn't find anything on this exact topic. Until Airbnb stops permitting cancellations for catching COVID as an extenuating circumstance, I'm wondering... Has anyone ...

Kenny Dahill Other AirBNB Extenuating Circumstances in The Past?
17 March 2020 | 8 replies

I'm curious, any AirBNB host ever have extenuating circumstances on the local level before?  If so, how did AirBNB handle cancellations then?
For example: hurricanes, flooding, forest fires, blizzards, earthquakes, e...

Samantha Soto Insurance company threatening to cancel policy due to vacancy!
23 September 2016 | 10 replies

I bought my first rental property in May in Huntsville, Al, and now the insurance company (State Farm) is threatening to cancel our policy because the property has been vacant for over 30 days.  Is that normal?  What ...

Brian Kantor Do you offer any recourse for poor weather impacting STR travel?
24 December 2022 | 17 replies

Hi there. As is much of the US right now, Southern Vermont is undergoing some extreme weather right now. We had 30" snow last weekend, and temperatures rose today to 45 degrees and pouring rain. The area is flooding p...