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Results (4196)
Account Closed Complaints with a new renter; should i just say no?
17 January 2022 | 7 replies

Hello, I just rented out my first unit. The renter asked for a couple of maintenance works to be done upon moving. Some of those requests are legitimate, which will be fixed asap by my contractor but a couple of them ...

Rashad Ellis Criminal check while staying in compliance with Fair Chance act
8 May 2023 | 0 replies

So I am learning about the Fair chance law stating no discrimination solely based on a crimi al background. A conditional offer must be given before checking criminal background. However, some of tenant screen apps su...

Nathan Patterson Section 8: Possible tenant complaint due to water heater size
6 March 2024 | 8 replies

Hey Everyone, I've got a decision to make.   So I have a Housing Authority(Section 8) tenant that is stating they do not have any hot water.  I've had someone from the state & a plumber go out & confirmed ther...

Razul Wallace Neighbor complaints from HOA and have no way of proof
16 May 2023 | 2 replies

I have a tenant who lives in a 2/2 apartment with four neighbors.  My unit is on the second floor, but two neighbors have complained multiple times about my tenant being too loud.  I’ve dealt with multiple complaints ...

Atwan Kwan NTV Tenant, last 60!... STILL w/ NOISE complaints.... now what.??
5 June 2017 | 7 replies

Our crazy tenant must be housing  refugee kids running around while having nightly concerts in our condo.....Condo Assn, want's our asses speared.landlord downstairs wants us crucified.downstairs tenants are extremely...

Isaak Brown Do I have to resolve Tenant Complaint about Rats Outside?
20 November 2017 | 12 replies

Hi there,Four unit building: Two tenants have complained about seeing rats/mice in our outdoor area where the trash is kept. No rodents the units.  I'm of the mind to say that if the rodent outdoors, we're not going t...

Bobby Paquette What is the craziest complaint you've received from a booking?
4 October 2023 | 34 replies

What is the craziest complaint you've received from a booking or most interesting thing asked to provide by a guests? I've been hearing some interesting ones recently! 

Deb Smith Do I send co-signer copy of complaint letter also?
20 June 2016 | 2 replies

I received a phone call from the neighbor of my tenant with a pretty long list of complaints. And they're definitely not just being petty. They've had to call the cops on them for loudness at 2AM,  a man urinated in t...

Margaret Finnegan What is the biggest complaint from investors switching Property Managers?
20 December 2023 | 6 replies

I would love to hear what the biggest complaints you hear from investors and owners switching from one property management company to another? 

Minna Hu How to deal with recurring bed bug complaint from tenant
28 August 2017 | 15 replies

I have one tenant keep reporting bed bugs, approximately every 2 months. The first time, we sent pest control company, the company found there are few bed bugs in the sofa and did the spray. She visited the other apt ...