Do I have to resolve Tenant Complaint about Rats Outside?

Question

Hi there,

Four unit building: Two tenants have complained about seeing rats/mice in our outdoor area where the trash is kept. No rodents the units.  I'm of the mind to say that if the rodent outdoors, we're not going to exterminate. Any suggestions or experience with this?

Isaak Brown · Answer

Thanks for the feedback. My hesitation was because of the area being so exposed and outdoors, seems almost impossible to resolve. But I will take this good advice and get started.

Corby Goade · Answer

Why wouldn't you take care of it? Those rats will eventually find a way inside and then you will definitely have a problem. The cost of doing something, traps, sealing up the house, calling an exterminator, would all be relatively minor, but the cost of the tenants feeling like you don't care about them or the property is significantly greater. I like to err on the side of taking good care of my tenants rather than not.

Jim S. · Answer

Would you want to live there?

Keyonte Summers · Answer

If its outdoors I don't think you can exterminate. The best solution is to make sure the garbage is in can and secure where no rodents can get in ad try cleaning trash bin with bleach and spray with ammonia I heard that keeps rodents away.

Joe Splitrock · Answer

@Isaak Brown I agree with @Deanna McCormick this is your responsibility. I would hire a monthly pest service and they will just keep traps outside year round. Just to be clear, landlords who ignore stuff like this are the ones that labeled slum lords. No professional company would ignore an issue like.

Deanna McCormick · Answer

Your property your issue,, control rodents and get rid of them. Bait and trap or call a exterminator.. Can't understand how a situation like this would even be a question. And make sure the trash containers are in good condition...

Nathan Gesner · Answer

I would consider that a "common area" which is still your responsibility as the Landlord. If allowed to remain, they could find their way inside the units.  You should be able to get rid of them without hiring an expensive exterminator.

John Johnson · Answer

Simple solution.  Go to Amazon and buy rat bait and trap.  Put them out and the problem will be gone in a week.  I recommend you do it fast.  The last thing you want is to have to patch a dozen holes in the sheetrock because they come through looking for water.  Worse, the tenants will have a very valid complaint if dropping become visible.

Do I have to resolve Tenant Complaint about Rats Outside?

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