Adam Horvath
Tenant renting out unit on AirBNB?? - St. Louis
I own a duplex in Tower Grove. (St. Louis MO) Over the weekend we found out that my tenant had been renting out her extra room on AirBnB. In her lease it clearly states that this isn't allowed, and this morning we sen...
Andrea Cole
How are you handling Coronavirus cancellations?
We have a Strict cancellation policy but guests are asking for full refunds due to events that are cancelled in the area. We are not in a region of the US that Airbnb recognizes in the extenuating circumstance guideli...
Brad Johnson
Guest overstays checkout time
We recently had a guest ask for late checkout, we told them no because of our cleaner’s schedule, but they still stayed for an extra hour. Unrelated, they also used soap in our hot tub requiring extensive cleaning. I ...
Anna Zimmerman
COVID and cancellation policy
Hi everyone, I was wondering what other owners are doing with respect to their cancellation policy? COVID rates are increasing and they expect this fall/winter for the numbers to be bad. I had a potential guest ask ab...
Zach Strong
What makes a 5 star experience?
Hey longtime STR investors, I’m in the planning stages of turning a property I own into a STR. As I’ve analyzed other listings around me they all appear to have similar capacity (1-2 beds, 1-2 baths) as my own. Also, ...
Rafael Ramon
What have you tried to increase your STR bookings? Anyone Try a design refresh?
Hey fellow investors!
I hope this post finds you well. I've been in the exciting world of short-term rentals for 4 years now and have been actively exploring strategies to increase bookings for my properties. I know ...
Steve Fitzgerald
Video Cameras at STRs
I have two busy STRs. I don’t currently have external cameras on the properties, but I’m considering adding them. I haven’t really had issues, but I want to be prudent. Do you have external cameras on your properties?
Kerry Baird
Had to cancel today's guest: water break in foundation slab
Today I went to my vacation rental to finish up laundry for a turn. When I went to the faucet to turn on the water, there was no water. I went back to the recently-started washing machine. Also, no water. Immediat...
Marc Shin
STR soap and toilet paper
Hello. For STR's, is it necessary to get brand name hand soap, shampoos, and toilet paper? Or can I get the Costco brand items??
Henry T.
What fees do your guests get hit with? Seattle 30 percent!!!
I'm quite shocked (and stunned) when I see how much is taxed on to my guest. Airbnb, for their fee, seems to tack on about 14%, then City of Seattle(lodging tax) tacks on 16%, plus another $4 per night. Then Airbnb s...