While it might feel like an extra charge to tenants, these packages often provide value that indirectly benefits the property owner as well—like reduced maintenance calls or ensuring the property is better protected.In my experience managing a large portfolio of properties, these fees are becoming more common due to the thin margins in property management.

It adds extra protection for your assets.

There is typically one or more heir that feel he or she deserves more then all the other heirs because the took care of auntie or uncle and  hires an attorney to contest the probate.  

*There are several cities and towns not noted that are deserving and feature one of a kind coastal ranches and estates. 

You deserve to be compensated.  

Also I understand the funds aren't available for the improvements so that is another obstacle that has me leaning towards price reductions to move on as soon as possible.The exit of lower tier SFH's is something very few investors care to consider when making their investments but deserves far more consideration. 

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

Tell them you strive for a 5 star experience.Have your automated checkout message say if there is any reason they don't think you deserve a 5 star review to contact you first and see if there is anything you can fix.

While the heater issue adds extra stress, addressing it promptly will protect you from further fines and penalties.

So even though I lost a deal and commission I won loyalty and a client for life and became very valued as an agent and very successful by getting the money that was deserved and obviously, rightfully, morally and legally due to her.