while I totally understand the frustration especially purchasing what was supposed to be a new and ready to go asset, but these things are pretty common so don't feel to discouraged. 

Just communicate and it is not an issue.

Several factors indicate the company is not that concerned about efficiency or ease of customer process: the website, a process that seemed to focus on one issue at a time instead of all issues at once, and consistently poor communications and lack of common sense from the loan analyst we were assigned.It started off very well with the initial point of contact, Austin Lornson, who did a fine job of explaining the general refinancing process, responding quickly and thoroughly to our questions.

If you are new to the business the most common issue is you're either locking up deals too high or you aren't finding attractive deals.

They may also be able to temporarily relocate your tenant to avoid any other issues.

I would love advice from the community on this issue.  

This is a very common issue in parts of Milwaukee and I have done lots of basement reinforcing on our rentals.

It is common area and I assume you excluded it and would be entitled to be a guest of your son.

I spend extra for the the supply house versions and rarely have issues during warranty period.

Class midwest issues.