Quote from @Simon Packman: I have a 4 plex our premium sky rocketed to $8900 a year.

It isn't rocket science.2.

But it isn't rocket science either.  

@Matt Powers there are endless possibilities and combinations of how you could approach this opportunity.

Good luck Thanks Devin, yes was quoted 10 & 11% from rocket mortgage.  

Not rocket science there.

Would you recommend the power dialer on podio?

You get what you pay for, but in the end, it's property management, not rocket science. 

See what the $19k was for first, it may have been neccessary, but still that does not make it ok for them to do it without a signed CO.You can ask an attorney a few questions using sites like Avvo or Rocket for not much $$$.

Residential investing is not rocket science, knowledge is not the issue: there are many good books out there that walk you through every detail you need to know.