I offer an online payment portal to submit rent payments via ACH or CC - they "couldn't figure out how to use it" so I set us up to accept Zelle payments.

FCI is big (160 employees) and their portal may seem like overkill, but they have their systems down and they are responsive.

Now more than ever, I am seeing offers required to be submitted through a portal where the listing agents want no business being involved with up front negotiations.

Quote from @Haresh Patel: They do not publish these numbers on the portal.

These are features like online renter payments, tenant portal (for payments and work orders), help keeping track of work orders, tax reporting features, and accounting functionality.

(Their offerings are now on a portal called “Swell”)One of the current offerings is a loan to a developer in Denver, offering 11% and maturing in Aug 2025.

Are all my invoices uploaded to my owner portal?

@Jenny Yu do they have an online portal you can log in to?

@Venka Pulla Many smaller PMCs are unprofessional, they can also be vindictive.So, suggest you get all the info you can from your Owner Portal before terminating them.Also, hire a new PMC BEFORE terminating the current PMC.Then, terminate and work closely with the new PMC to get tenant payments switched over and whatever documentation is missing.Hopefully, you'll screen for a new PMC better than you did to pick the current one!

For example, I have a tenant portal where they can pay rent or submit maintenance requests.