Specialist · Houston, TX · Member since 2015 · 1k+ posts · 1k+ votes
7y
I would look up NARPM and start with them..Below are some questions I would think would be a good starting point for you to see who really treats their company like a business or a hobby.
My business partner is a regional VP for NARPM and I am happy to help if you need anything please reach out
Questions to Ask prospective management companies
What are your average days on market for vacant homes?
What is your average rent amount for all properties managed?
What is your average work order cost for the owner?
What is your average make ready cost for the owner?
Are all my invoices uploaded to my owner portal?
How do you advertise your vacant units?
Do I receive video of my pre and post make ready?
Do you have a setup fee?
Do you upcharge on maintenance?
When do you make owner payments? How often?
Are you a Certified Property Manager?
Are you a member of NARPM?
What is your Guarantee?
Do you provide move in and move out reports
How many pictures do you take of the property prior to tenant moves in and after the tenant moves out
Do you get weekly reports when the property is vacant what prospective tenants are saying about your home
Do you provide monthly newsletters to your tenants
Do you hold investor education classes to help me become a better investor
Do you have single point portfolio based management services?
How many properties do the owners actually own themselves?
What do you do to ensure that the tenant is responsible for security deposit disputes since that is the largest reason for owner lawsuits
How familiar are you with the newly changed laws that can affect you the owner if they are not used correctly?