It reports the amount that they paid to you...YOUR tax return is a different matter. 

Looking for advice on how to automate management for maintenance issues, repairs, routine check-ups, tenant applications & leases, tracking things like insurance/property tax/water payments/licenses & registrations, and annual tax filings for LLC and non-LLC holdings.what kind of tools work best when you just have a few properties and can't afford the commercial subscriptions?

Now that I do non-conventional, my rates are higher and only fixed for 1 to 5 years. 

Pretty much a non-issue. 

If you are doing STR of the non-owner occupied unit that could be an issue.  

Moonlighting =unpermitted, uninsured side work by unlicensed non tax declaring hacks that undermine legitimate contractors.Ebay = Non UL listed, non warranty materials manufactured in China. 

I'm looking at a couple of deals on market and wondering what competitive returns are.

You're on the right path with EOS/EXE sales, addressing non-property tax delinquencies.

Even though the CoC return is around 5 %, would you consider this number a good one?  

Go buy debt instead and get a return.