Just received an email from them notifying me that they are going to shut of the service in 10 days and they might need me to "provide the access to the property, if my tenants wouldn't cooperate."

Chris, I haven’t used First United for a duplex, but do have experience working with them on traditional mortgages and to be honest I’m not surprised they got their info wrong, their knowledge and customer service isn’t the best (and their website isn’t user friendly at all) I would definitely talk to other banks.

Thanks for your service on the force and congrats on the retirement.

I haven't had much luck finding many of these types of folks in my area: most are expensive, they come and go frequently, so you have to keep a list 5+ deep to make sure timely service is achieved.Anyway, those of you who've "been there, done that" in a slower growth mode like I am describing...what's your story of managing growth?

Luckly he called me and I told him " No Damn Way , pay the service call and send them away "  I now have a job on Sat Morning .

The larger you go up in center size the PM fee can come down to 3% in some cases.CAM ( common area maintenance fees ) typically cover property taxes, landlord insurance, PM fees, maintenance to the building and service contracts.Some tenants instead of a NNN leases have NN lease or a gross lease.

It was a good indicator of how they treat people and provide service.

The web site says http://fortworthtexas.gov/neighborhoods/NEZ/Promote housing, economic development and quality services in Fort Worth central city.So what does this really mean for those of us who have rentals in the area? 

@Wayne Brooks , it is mandated also by the servicer. 

Curious if this is potentially cheaper than using a known service.