In our case, it was a young professional family with 1-2 children and maybe a dog who care about high quality schooling and a family-friendly home and neighborhood.  

And require that installation of the washer/dryer is to be done by a licensed and insured professional, and that the tenant will be liable for any damages caused by faulty installation. 

Legally, you would be entitled to sue him and recover your damages and, if your contract or state allows it, your attorney's fees.Practically speaking, are you willing to hire an attorney at $200+ per hour to chase a few hundred dollars and the possibility that you will get your attorney's fees?

Get rid of the free loaders and start running a professional business.

learn about 1031 tax deferred exchangescomplete you financial package - 3 years tax returns P&L - real estate portfolio, credit scoreexpect to be rejected by lenders and other W-2 employees - qualify lenders, bankers, mortgage brokers - ask what products they have - see if you qualify for themlook at 20 buildings before offering on any - know the SF dollar cost - keep a journalmail lots of letters (be professional NO yellow childish communications) to owners of apartment buildingsUnderstand what a CAP rate is and how to get to it - fill out your  commercial APODVerify -verify - verify all financial data given you by sellers - sellers are liars (so are buyers) trust NO One!

Non professional practices will normally result in major financial losses.

I'm a little late to the party, but I highly recommend hiring an independent restoration company so that you have an expert who has your best interest at heart.

So, I was hired by a partnership in Missouri to manage some of their rental units.

Check BNI international or a LeTip (professional networking associations) had great experience with some BNI folks before.

OK then instead of grazing cows you can graze lama's ... in the states you could hire a land planner that would walk you through entitlements..