You don't want somebody to act uninterested, not get an application and later claim that you discriminated in some illegal way by treating that person differently.Also, when I first speak to potential tenants on the phone, I try to get their email addresses and offer to send them an application and the acceptance criteria.

Some are using custom stuff some are using the site their brokerage gives them.

I do not know if this is an option, but if you go the lawyer route, have your lawyer send the claims company that is calling you a letter or speak to them directly.  

I'm a super loyal person and love being of service to customers. 

I think that it's going to be very difficult to quantitatively demonstrate or back up my claim that Millennials (at least that I know) are less inclined to want to own property than our parents when the financial benefits of owning vs renting are so significant.  

He claims that is none of my business since the city owns it.While it is true the city does control the first 25 ft of property I am the one who will have to replace and repair any lawn damage, and i would be responsible to keep it mowed. 

Moving forward, their customer service can usually give you a timeline prior to placing an order.

In most cases, you can't claim damages just yet.  

Also, If more agents took the high road and did not believe they "own" customers, the profession would also have a better image.

Will quick claim me the property for $100Property value:   Property is in a residential area.