Sent from my iPhoneI was trying to be as human and understanding as possible and said - Ok, I will wait for tomorrow.

When you move to the next level it's tough to be firm and business like and keep your humanity especially when you see the tenant every day like in a duplex/4 plex etc that you live in. 

We are dealing with human beings after all...

This line of work does not improve one's opinion of the human race.

If a drug dealer tenant locks a dog in the kitchen 24/7 and the dog freaks out because she's trapped and alone and tries to claw her way out, what you have is a human problem, not a dog problem. 

Yes, @Tiffany Ward, the rate of $250 to answer calls is absurd; the fee percentage covers that. 10% in a not so great area actually is what we do here in Columbus, OH, because of all of the issues that come with it.

He is a human being, you even met his daughter.Talk to your lawyer.

 ( I am a human , I work outside in 100 degree weather  it works for me)  I have never seen anything in landlord/tenant law that says a house has to be fit and cozy for a dog .   

The way I interpret the laws in my state, animals do not have housing rights, only humans.

The bottom line is that the dog doesn't know the kid is just trying to get his ball back, all he knows is that the human being is trespassing on his assigned territory, or a possible threat to his pack.