I tried on the website on both my laptop and my phone, and on the app as well.  

But I am getting nervous about the screening process.

I am not an organized person by nature so I was looking into a phone app that tracked receipts.

Write all your questions down and start making phone calls.  

@Joshua AndrewsI would have liked to contact the HOA directly but I couldn't find any phone numbers or contact info other than their attorney's name. 

My husband and I are screening a tenant and I need some outside opinions.

The quality of tenants can determined by properly screening potential tenants. 3.)

I have never had any issues with students trashing the units, by careful screening, I try and weed out any students that I believe would not take care of the place.If your area is zoned for it, maybe consider turning the basement into a separate unit.  

Learn how to screen a tenant, how to handle repair requests (and cordially say no when necessary).

That part is as simple as writing a letter introducing yourself as the new owner, explaining that the existing property manager will stay in place so they should continue to work with her but if they ever needed to contact you directly to contact you at the address or phone number provided.