BP won't let me remove a colleague

[Account Closed]

I went into my network from my profile options and clicked on the trash can icon, and still, that person shows up in my list of colleagues.  I tried on the website on both my laptop and my phone, and on the app as well.  I also couldn't find a way to message anyone at BP for help about this, because it's not really my preference to broadcast publicly that I want to remove a colleague.  But this person sent a colleague request without a message, and because I'm a nice person I reflexively clicked accept.  Then looked at the profile and the person had copied what I'd written word for word, cut and paste.  

I don't understand why it's so difficult to remove a colleague on BP.  It should be as easy as it is to connect.  Making us go into the detailed settings just to remove someone doesn't promote camaraderie--as I suspect was the initial motivation for making it harder to remove people than it is to add them; it just makes me more apprehensive when I accept new requests because now I know how convoluted it is to try and remove people--and even then, it doesn't work.