@Branden Kline Find out if it is common for tenants to pay water/sewer in your area.

My agent is telling me these are minor issues and very common in Austin.

@Michele B.This is all too common, it's one of the ways shifty landlords try to minimize the cost of turning rental properties between tenants.In the middle of moving, with all the attendant expenses, very few tenants have the time management skills and/or available $$$  to get the property they're moving out of really clean or pay for professional cleaning.

I would error on the side of caution and just go with what the report says about their background unless they can provide compelling evidence against it.Both your applicants seem like typical renters and both have credit scores higher than my average renter. 

How common is it for a property to have multiple liens against it?

What are the things that most commonly slow people down in the process?

It's not as common with pipe that is sitting empty most of the time - like a straight up & down stack - as it is with pipe with tendency to have standing water, but either way the inside of the pipe loses its smoothness and has a tendency to "grab" more things.

Trial and error is not for free and neither is an education and the bottom line is you will learn from both of them but you will need to choose which route you want to follow.

I've already saved a report earlier today, so I know not human error ;) I've tried starting over, logging in and out etc.

@Dean Klein probably a phone call or visit to let them know you’re sorry for the error.