Not easy to do from my phone, but I can see where it makes it clearer.

Started a campaign with him last month and every week my phone is ringing.

Leave a couple of snow shovels in the garage , and give them phone numbers of a couple plow guys .

Definitely talk to the owner about it, over the phone or in person if possible.

stoney, i recommend going to a couple REI clubs on their free night: the rich club which is off hwy 290 and lu (lifestyles unlimited). go on the free intro nights and take a pen and paper. take copious notes and ask questions and get business cards and pamplets. then at the end of each seminar, leave quickly because they will try to sell you very expensive memberships which will not help you anymore than getting free information here on biggerpockets. i have done this many times and have numerous notes, information, phone numbers and business cards that i use in my rei.

:)I strongly suggest that you download the app for your smart phone and also you should find the BiggerPockets Podcasts and listen to All of them!

Now that I'm back my phone is still ringing off the hook and I'm writing this post...

First the person I talked to on the phone was a guy that you could barely understand what he was saying.

A day and half later the tenant's phone call, the builder said he contacted his plumbing guy but he is not sure when he is really going to fix it.

I just remain quiet and calm on the phone.