I plan to self manage the property In regards to financing, I have saved up $250,000 cash that I can invest and still have enough money to live comfortably + emergency fund.

I have another rental in Tampa (STR) and I also have a nest egg for emergency funds.

If so, send your tenant written instructions explaining how to comply with the process (hopefully you require written maintenance requests) and explain that you will only respond to written requests; if your lease does not require maintenance requests to be made in writing, find out what your state law requires-- here in Ohio a tenant must make the complaint for non-emergency issues in writing and the landlord has thirty days to cure before the tenant has any other legal options.

Hi @Chris Nocera, you can illuminate the correct official to notify by calling the non-emergency police number weekly about it. 

My main worry is if it an actual emergency that CAN NOT wait. 

They should return your non-emergency calls and emails within one business day.

Anyone have a recommendation on answering service for an emergency line?

We have called family members (emergency contacts) and in one case the city.  

We have some owners who never respond to emergency requests over that amount which is by far the worst.

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