Out comes the phone and hees and haws. 

I tried on the website on both my laptop and my phone, and on the app as well.  

But I am getting nervous about the screening process.

I am not an organized person by nature so I was looking into a phone app that tracked receipts.

Write all your questions down and start making phone calls.  

@Joshua AndrewsI would have liked to contact the HOA directly but I couldn't find any phone numbers or contact info other than their attorney's name. 

My husband and I are screening a tenant and I need some outside opinions.

The quality of tenants can determined by properly screening potential tenants. 3.)

I have never had any issues with students trashing the units, by careful screening, I try and weed out any students that I believe would not take care of the place.If your area is zoned for it, maybe consider turning the basement into a separate unit.  

Learn how to screen a tenant, how to handle repair requests (and cordially say no when necessary).