. : )  What happen next if I press Connect to Follow or Send Colleague Request? 

As I was searching the web I can across this e-book that I thought was very informative. 

Here are a few things that are important to me (no particular order):The understanding that while you are the property manager you will be managed by meProactive instead of always reactiveTimely financial reporting, timely response to tenant concerns, timely action when tenants break the rules, timely feedback to meBe known and seen by the tenants (do property inspections, find out what is going on before its too late)Be firm but fairHave solid referencesOwn real estate investments (this is very important to me)Expert in fair housing, eviction process, marketing, tenant screening and selection, etc.Have an establish process and vendor pool for a large variety of repairs, be responsive to repair request (doesn't mean all request are granted)Think of it as a partnership (we make money together)Have staff that can step in (can't have a single point of failure)I am sure there are others but this is off the top of my head.

I'm a futbol (soccer) aficionado, love listening to music and like to spend spare time doing web and graphic design. 

For example in Indianapolis I can find owners of record using this web address: http://cms.indygov.org/MyAssessedValue/or this: http://maps.indy.gov/PropertyAssessmentViewer/

Now...you do need to stomach the frequent little repairs, sometimes late collections, state or federal agencies (who pay a portion of the rent), and/or sometimes the out of place request, but that's worth 10% for me as I only get about 1-2 calls per month from my PM :)Best of luck how you proceed...

One tenant has provided a forwarding address, the other has not responded to a request for it.A check for 1/2 of the deposit to the tenant who has provided the forwarding address.1 check for the full deposit amount with both names on it?

@Cody Bunch We are investors and property managers in the San Antonio area.Maybe we can help you out.Our web site is www.drgleasing.comor give me a call directly.Dan

I requested fee waiver, instead of appeal, though it's an appeal process.  

Just make sure you request for them to itemize the repairs so you can scale up or down as your time and skill allows.What is your strategy and exit strategy for the house?