19 June 2016 | 14 replies
We know who not to contact when we have a problem to solve.I'm sure you must have chafed at comments I made in other threads that profit is never a direct product of being in business - it's a always by-product of solving the customer's / client's problem.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/515875/small_1621480644-avatar-stephenp29.jpg?twic=v1/output=image&v=2)
16 June 2022 | 32 replies
My mantra is if I provide a top notch product coupled with personal customer service and management in whatever location people will come.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/436085/small_1621476546-avatar-austinm911.jpg?twic=v1/output=image&v=2)
28 February 2017 | 8 replies
So I'll have to see what those costs look like.The wall between the kitchen and dining room contains a fireplace, so you can't do anything with that.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/704443/small_1621495766-avatar-marcusd24.jpg?twic=v1/output=image&v=2)
14 March 2017 | 13 replies
Buyers can eventually turn into private money lenders and JV partners, and they're you're customer so the fact that you have a lot of potential customers calling wanting to be on your list is great, remember that. as far as marketing for sellers I believe the absentee owner list is overused, it's become to common of a target list.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/85944/small_1621416210-avatar-prowe.jpg?twic=v1/output=image&v=2)
13 March 2017 | 3 replies
On small MFH I adhere to the 50% mark, meaning that all expenses can be contained with 50% vacancy.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/597787/small_1621493467-avatar-chloel1.jpg?twic=v1/output=image&v=2)
6 April 2017 | 39 replies
@Richard Ball PS my other reason is Tesla has a referral network I am certain I put people in my Telsa that live and work in my Hood.. and I drive them to the airport on Autopilot never touching anything I will sell them .. what happens is you have a customer code..
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/429378/small_1694579656-avatar-susano4.jpg?twic=v1/output=image&v=2)
1 October 2018 | 40 replies
Homeowners will be subject to regulations and price controls enacted by unelected boards.PROP 10 WILL STICK TAXPAYERS WITH LEGAL BILLS.Prop 10 contains a hidden loophole requiring taxpayers to pay the initiative supporters’ legal bills for participating in certain lawsuits, even if they lose and even if their position is frivolous.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/570426/small_1695954757-avatar-shoolme.jpg?twic=v1/output=image&v=2)
27 September 2016 | 6 replies
Here are the average response rates we have seen based on our customer feedback as well as our own mailings throughout the years: Yellow Letters- average response rate of 8%-9%, all kinds of calls (angry calls, curious calls, tire-kickers, quality calls)Postcards- average response rate of .5%, mostly quality calls.Zip Letters- average response rate of 2%, mostly quality calls.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/275933/small_1621440869-avatar-pjb1.jpg?twic=v1/output=image&v=2)
19 January 2017 | 7 replies
We initially were going to use a local printer for the mailers, but found them to be extremely unreliable so decided to spend a little more money and use yellowletters.com, which the service was extremely easy to use and they great customer service.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/312582/small_1621443514-avatar-leszekw.jpg?twic=v1/output=image&v=2)
1 November 2016 | 13 replies
If I have invested in myself to learn how to perform a task faster than my competition, I'm fine sharing part of that with my customer in the form of a more competitive quote, but I need some ROI too.As a contractor, I don't like hourly rates.