And, when looking at the complaint itself, the servicer is being accused of misconduct.Anyone have experiences that they're willing to share? 

If you accuse her of smoking inside youre likely to cause a riff.

I'm not sure if I'm allowed to ask for a recommendation (first time on the site) or not, but I'm at wits end trying to find someone reliable for the Phoenix/Scottsdale area in Arizona. 

If some want to accuse me or others of "bashing", that is certainly their right to hold that opinion of me or others.

Have witnesses.

At this point they are accusing me of being in breach of the "good faith" intention of the above clause on prepayment.Anyone?"

Personally I make no money off the application and tell them this which avoids being accused of profiting on people that don’t qualify.  

I pulled out my side arm and started shooting too cause I figured that I wanted to be seen as an allie and not a witness that might need to be dealt with.

Don't make unfounded accusations just state facts.

We set a time to arrive with the officer and have paperwork to serve the tenant; (everything you go over in front of the officer) Here in Texas they can do nothing other than observe but they do have to write a report for their department which is a great tool when you sue the tenant for damages or eviction.Good Luck keep records of every text, email at this point do not speak in person with the tenant unless you have protection and witness.